Once we confirm that it is feasible to install fibre at your address and you place the order, then it will take between one to two weeks to install. This does vary dependent on the FNO.

Epicrange Networks uses a variety of fibre network operators (FNOs) to deliver our services. These are companies that lay fibre in the ground and connect our data centre networks to you, our clients.

Some internet service providers (ISPs) have implemented devices that manage your data consumption. This allows them to slow your service down and to control the throughput - this is known as ‘shaped internet’. Unshaped is the term used when your internet isn’t shaped so your experience is consistent, all the time. Epicrange Networks does not shape any service on our network. With us, your internet is fast all the time.

This depends on your internet usage needs and what you plan to do with all the speed we offer you. If you only want to use the internet for banking, email and general use, then you will benefit from a smaller count of 10Mbps, but if you want something more powerful for gaming or video streaming, then you’ll need to look at something higher. Contact us to find out which one we recommend for your needs.